Company: The owner(s) of this website.
Customer: Any other person using this website.
You agree that you are of legal age in the country you are located or have parent/guardian permission to use the website according to the terms of this agreement.
The Customer agrees that they have the software & hardware necessary to access the service and make agreements electronically.
To sign agreements with the Company, the Customer must have access to a regular personal computer or mobile device that has the Adobe Reader® or Adobe Acrobat® software installed and one of Supported Software Configurations listed below.
Should the Customer not agree to this agreement now or in the future, they will no longer be able to use the online services and any fees already charged will be non-refundable.
The Company may gather certain information such as the Customer's IP Address, User Agent, date, name and email address to record electronic signatures. The electronic signature process will be secured through SSL encryption, digital certificates and email verification.
The Customer agrees to keep their email account private and update the Company with their latest contact information as time passes to prevent unauthorized signatures.
To use the website, you must have one of the following software configurations.
Software Configuration 1:
A desktop / laptop computer with a recent version of one of the following browsers released in the past 5 years for desktop computers: Internet Explorer, Chrome, Safari or Firefox for the Apple Mac OS X, Microsoft Windows or Linux operating systems.
Software Configuration 2:
A mobile phone or tablet device with a recent version of one of the following browsers released in the past 5 years for desktop computers: Chrome, Safari, Firefox for the iOS or Android mobile operating systems.
If you find that the website doesn't function correctly or has incorrect information, please notify the Company.
The Customer acknowledges that the website may not function the same way on all supported software and at all screen sizes.
The Company is not obligated to fix the problem for free, or on a specific schedule, but will use this feedback to improve the quality of the website at a later at its sole discretion with or without providing notification to the Customer.
Your device may be able to be upgraded to be compatible if it is not compatible at this time. Please visit the following URL to select a modern browser for your device: http://www.browsehappy.com/
Please note that software for many mobile devices and very old computers can't be upgraded, and you may need to obtain a new device to access the web site in a way that is fully functional.
This website, and each of its components, is the copyrighted property of the Company, and/or its various third-party providers and suppliers and may not be used without the prior written consent of their owners. None of the content or data found on this website may be reproduced, republished, distributed, sold, transferred, or modified without the express written permission of The Company and/or its third-party providers and suppliers. In addition, the trademarks, logos and service marks displayed on this website (collectively, the "Trademarks") are registered and common law Trademarks of The Company, its affiliates, and various third-parties. Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks without the written permission of The Company or such other party that may own the Trademarks.
Any free or paid software or subscription services provided to you by the Company are provided under a limited license, not SOLD unless otherwise stated in writing.
This website may contain hyperlinks to websites operated by parties other than The Company. Such hyperlinks are provided for your reference only. The Company does not control such sites and is not responsible for their contents. The Company's inclusion of hyperlinks to such sites does not imply any endorsement of the material on such sites or any association with their operators. If you decide to access other websites or participate in any offers or programs via such sites, you do so at your own risk.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Company as a result of this agreement or use of this website.
Employment inquiries sent to us regarding employment with The Company are handled in accordance with our employment policies. Please be aware that submission of your resume or employment application to The Company does not create any obligation to respond to such solicitation and The Company cannot guarantee any result. The Company is an equal opportunity employer.
This website and the content provided in this website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of The Company, except that you may view using a browser, cache, display and/or print one copy of the materials presented on this website on a single computer for your personal use or legitimate business use only. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited unless specifically authorized in writing by The Company. You may also use the interactive features to discuss topics with other users, make purchases and register for additional services provided by the Company. Unauthorized use of this website and/or the materials contained on this website may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
The owner(s) of this web site may be under a separate agreement with any third party vendor providing these website services in which case, any additional agreements made between the third party vendor and the owner(s) takes precedence over this agreement.
The Company reserves the right to remove any information from the website at any time and to prevent the customer from posting further information to the website in the exercise of its sole and complete discretion.
The Company encourages the users of the web site to discuss and share information with the social features provided throughout the website. The contents of these postings are the comments of those users; each such user by posting those comments, agrees to indemnify, defend and hold The Company harmless from any false or derogatory statements contained in such comments or postings. As with any other material posted by third-parties to this site, the Company may, at any time, remove any materials posted to this site for any reason or no reason.
None of the information contained in any page on this site is confirmed or warranted by any party. Confirmation of information published herein is the sole responsibility of the customer.
Inquires are delivered via Internet e-mail and are not to be considered private. Internet e-mail delivery is not 100% reliable and The Company is not responsible for undelivered inquiries or for missed income as a result of undelivered inquiries. If you believe your inquiry has not been received, please attempt to contact the entity in question through other means.
Any rights not expressly granted herein are reserved.
These policies are established to preserve a fair and orderly website and to maintain a "family safe" environment. Note that these policies are subject to periodic review and may be updated at any time.
Any attempt to disrupt or alter the normal operation of our online services may lead to your access and/or accounts of the web site being blocked, deactivated, modified, terminated or deleted, for no reason, with or without notice, at any time, by the Company with no offering of a refund or other compensation.
The Company reserves the right to take further corrective action according to criminal and civil laws for misconduct while using the online services.
Examples of behavior that are strictly prohibited when using our online services:
1. Attempting to gain access to another user's account.
2. Excessive login attempts or form entries.
3. The Customer agrees not to engage in sending Unsolicited Commercial Bulk Email (SPAM) anywhere on the Internet whether through forums, chat, email, or other means regardless of whether this information is sent through the Company's network or not.
4. Downloading in bulk using manual or automated tools to extract, scrape, crawl data, images, videos, text and other documents for any purpose other then to create a freely available public search engine or in the normal course of business with written permission from the web site owner.
5. Making too many requests at once or too many connections at once beyond what a normal user would have made when using the service.
6. Impersonating other real people
7. Using vulgar language or imagery that may cause offence to other users
8. Posting illegal, pornographic or copyrighted material of any kind without the Company's written permission to the web site.
9. Being a nuisance by discussing issues that are off-topic or too self-promotional in nature in social features.
10. Personally attacking / harassing other users instead of contributing to the discussion in social features.
11. Failing to obey local law.
12. Posting a disruptive number of messages or being otherwise annoying to other users in chat/comments.
13. Failing to stay on topic after repeated warnings from moderators.
14. Using known exploits, bugs, or features to cause others harm or in any way disrupt the online services.
15. Exceeding the limits of any documented API provided by the Company or its vendors.
16. Attempting to operate a business or provide a free service that the Company morally or ethically objects to.
The Customer is responsible for any fees and damages resulting from civil or criminal ligitation arising from a violation of this agreement caused by their use of the website.
The Company is the sole arbiter as to what constitutes a violation of the Acceptable Use Policy.
The Company utilizes a number of third party service providers to offer our services which also require the Company to agree to similar terms. If the Customer is found to have violated the policies of the Company's third party service providers, the Customer will be responsible for paying any costs they caused including costs arising from violations caused by the Customer's use of the web site and may be denied access to any further use of the Company's online services.
The Company reserves the right to remove the posting of any user that mentions The Company or any of its associated websites, URLs, or any associated The Company e-mail address in any SPAM e-mail message or Usenet posting. The Company may exercise its full and complete discretion in determining what constitutes SPAM or is worthy of removal.
The Customer agrees to cooperate with the Company and any third party in a timely manner regarding any claim of copyright infringement or other illegal activity related to removal or modification of content provided by the Customer.
If the Customer fails to respond to such a claim within 5 business days, the Company may attempt to resolve the claim in any way it sees fit.
The Company is entitled to be reimbursed by the Customer for any costs associated with resolving a claim that was caused by the Customer.
The Customer agrees that it is responsible for any and all damages resulting from litigation or settlements regarding copyright infringement directly caused by the Customer's use of the web site.
The Customer agrees to not submit copyrighted materials that it doesn't have permission to use for this purpose.
The Customer agrees to notify the Company of any associated licenses attached to the copyrighted materials the Customer provides to the Company which may limit the purposes the materials can be used for.
The Customer agrees it doesn't have the permission to reproduce, copy, distribute, modify partial or full copies of other copyrighted works including other web sites, images, videos, music, text and other data unless allowed by law.
If you wish to report a potential abuse of copyright on our web site, please read the information related to reporting copyright abuse at the following url and submit the form at the bottom of the page. https://www.cookcar.com/z/misc/system/legal and submit the form we provide or contact us through other means.
Any content you submit to the web site's social/wiki features may be permanently and publicly displayed on the web site.
You assign the rights to that publicly listed information to the Company.
The Customer and Company reserves the right to add, change or delete user generated content at any time with or without notice.
You are not assigned any ownership rights to your account or data that is provided while using the Company's services to the maximum extent allowed by law.
The information you provide is for the sole benefit of the Company.
The user acknowledges that The Company has expended significant time and money in developing the information contained within the website including client and advertiser relationships. Use of the website to solicit the Company's clients and advertisers or to create a list of prospects is strictly forbidden.
THE COMPANY AND ANY THIRD-PARTY PROVIDERS AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND REGARDING THIS SITE AND/OR ANY PRODUCT, SERVICE OR CONTENT PROVIDED ON THIS WEBSITE, ALL OF WHICH ARE PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS. THE COMPANY AND ANY THIRD-PARTY PROVIDERS AND SUPPLIERS DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THIS SITE AND SUCH PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
THE COMPANY ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, AUDIO OR OTHER MATERIAL FROM THE SITE. IN NO EVENT SHALL THE COMPANY OR ANY THIRD-PARTY PROVIDERS OR SUPPLIERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (I) ANY USE OF THIS SITE OR CONTENT FOUND HEREIN, (II) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING), OR ( III) THE PERFORMANCE OR NON PERFORMANCE BY THE COMPANY OR ANY THIRD-PARTY PROVIDERS OR SUPPLIERS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY INJURIES, DAMAGES, OR LOSSES CAUSED TO ANY CUSTOMER IN CONNECTION WITH TERRORIST ACTIVITIES, SOCIAL OR LABOR UNREST, MECHANICAL OR CONSTRUCTION FAILURES OR DIFFICULTIES, DISEASES, LOCAL LAWS, CLIMATIC CONDITIONS, ABNORMAL CONDITIONS OR DEVELOPMENTS, OR ANY OTHER ACTIONS, OMISSIONS, OR CONDITIONS OUTSIDE THE COMPANY'S CONTROL.
IN THE EVENT THE COMPANY IS FOUND LIABLE FOR CLAIMS OR DAMAGES RELATED TO THIS AGREEMENT, THE COMPANY'S TOTAL LIABILITY WILL BE LIMITED TO 1) THE TOTAL FEES PAID BY THE CUSTOMER DURING THE 3 MONTHS IMMEDIATELY PRIOR TO THE CLAIM OR 2) NOTHING IF THE SERVICES WERE PROVIDED FOR FREE.
The Company may add, change or delete availability and functionality of the data, the software, the hardware and physical location of the hosting environment related to the online services at our sole discretion in any way.
If the web site has a login feature, you may be prompted to electronically accept any revised agreements since the last time you logged in to the website. You agree that if you don't accept the changes, you will be denied access to further use of the website and related services described in the agreement.
You agree that these changes will occur at the Company's time of choice and you won't be given the option to delay, refuse or prevent these changes to the service if you wish to continue using the services provided by the Company.
I cannot say enough good things about Cook Automotive Repair. They knew my daughter needed her car back by this morning, so the mechanics worked late last night and early this morning to get it done. They made sure it was safety tested and ready for her by 8 am. They are as honest and reliable as an auto repair place can be. I feel like they know our vehicles and are always looking out for us to make sure we’re safe and not to just make a buck. They are kind, helpful, and calming and I have never felt like they are scamming me or making unnecessary repairs.
- Lisa Dilg
Hands down the know how go to shop! Simply the best, service reliable at a fair price. Nobody touches my car but Cook Automotive!
- Mark Weiby
No BS at this place. Thanks guys!
- Phoenix 33
Haven't had this kind of customer service from a company in a long time. Austin was great at listening and taking his time of explaining. And not making you feel rushed or stressed . Would and Will return for service.
- General S
I was referred to Cook's Automotive and I am so thankful. I received kind, respectful, and honest service from the guys up front as well as the employees working in the bays. I cannot thank them enough for the great service I received. I went to Cook's in a time of need and they did not disappoint. I will continue to use Cook's Automotive for all my vehicle needs.
- Janeen Hoover
These people are a blessing! Good hearted, hard working, and affordable! I am so grateful for these people.
- Ashton Mondoux
I have used Cook on a number of occasions to diagnose and repair the cars we own and have always had great service. Fair honest prices, good clean work and have never tried to up sell anything that was not needed. Keep up the great work.
- Richard Jasper
Called crying on Friday around noon, car just stopped while driving. Got it towed and they called me by 3 with diagnosis and price. Back working much better than before Monday at 1pm...I just have to thank them for the compassion they had with me while I was hysterical. The front desk guys were amazingly kind and understanding. I’ve had my car fixed at many places but never received customer service this great. I actually felt better knowing they were on top of things and actually felt like they cared. Thank you front the bottom of my heart.
- Sarah M.
After they took such great care of my parents vehicles I decided to take my car there and I now won't go anywhere else... they took such great care of my parents vehicles I decided to take my car there and I now won't go anywhere else for repairs. I have a decent amount of knowledge when it comes to my vehicle and I greatly appreciate how Austin talks me through what is wrong with the vehicles and gave me reasonable options for repairs. They have worked on several things on my vehicle and not once have I had to take it back due to reoccurring issues...unlike other places. I would recommend them to anyone.
- Alyssa Cooke
I'm witnessing quite possibly the best customer service I have ever seen; some 5-star resorts included. While I've only had my vehicle's oil changed here twice, I would bring my vehicle here for diagnostics and service without any hesitation. I've heard them thoroughly explain (in laymen terms) what is going on with someone's vehicle, what needs to be done to resolve it, and an estimated time. They are extremely professional and customer conscious. When something happens to someone's car it is usually costly and annoying to deal with - they handle every personality with care.
- Kim Woodham
Cook was absolutely wonderful to work with. I called around for quotes on getting my front brakes replaced, as well as an oil change. They had fair prices and were very kind and professional on the phone. The person I spoke with was knowledgeable and informative about the repairs and prices. They were able to get my truck in that evening, had the diagnostics run by early morning and I had my truck with all the repairs within 24 hours. Even though I brought my truck in for brakes, they did a full check on fluids and function. They presented their findings and offered their services, but were never pushy or rude. I will definitely be returning again with all of our family vehicles when they need service. Thank you Cook Automotive Repair!
- Brittani Mizikow
Just wanted to say this shop is great! I'm only 17 and they were up front about everything with me. They gave me an estimate of about 4 days to replace the struts, tires, and even alignment. These guys actually got it done a day early and they were busy, unlike some shops where they lie to you and take advantage. Also the price wasn't horrible. So thank you guys for a great experience.
- Tyler Guarjardo
They were able to get me in the next day for a major repair. Chad was thorough, professional, and accommodating. It's a bit of a drive for me to come here, but I am strongly considering making this my go-to-shop. Cannot recommend this place highly enough!
- Jessica MacFarlane
I went there expecting to pay 700 bucks if not more, I drove out of the parking lot paying less than 250 with all issues resolved and my truck running great. I usually don't take my vehicles to shops but Cook does fantastic work.
- Mattea Spennachio
Best customer service in my life time.
- Alex Skillman
Very reasonable and honest.
- Diane Curley