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I cannot say enough good things about Cook Automotive Repair. They knew my daughter needed her car back by this morning, so the mechanics worked late last night and early this morning to get it done. They made sure it was safety tested and ready for her by 8 am. They are as honest and reliable as an auto repair place can be. I feel like they know our vehicles and are always looking out for us to make sure we’re safe and not to just make a buck. They are kind, helpful, and calming and I have never felt like they are scamming me or making unnecessary repairs.
- Lisa Dilg
Hands down the know how go to shop! Simply the best, service reliable at a fair price. Nobody touches my car but Cook Automotive!
- Mark Weiby
No BS at this place. Thanks guys!
- Phoenix 33
Haven't had this kind of customer service from a company in a long time. Austin was great at listening and taking his time of explaining. And not making you feel rushed or stressed . Would and Will return for service.
- General S
I was referred to Cook's Automotive and I am so thankful. I received kind, respectful, and honest service from the gu... MoreI was referred to Cook's Automotive and I am so thankful. I received kind, respectful, and honest service from the guys up front as well as the employees working in the bays. I cannot thank them enough for the great service I received. I went to Cook's in a time of need and they did not disappoint. I will continue to use Cook's Automotive for all my vehicle needs.
- Janeen Hoover
These people are a blessing! Good hearted, hard working, and affordable! I am so grateful for these people.
- Ashton Mondoux
I have used Cook on a number of occasions to diagnose and repair the cars we own and have always had great service. Fair honest prices, good clean work and have never tried to up sell anything that was not needed. Keep up the great work.
- Richard Jasper
Called crying on Friday around noon, car just stopped while driving. Got it towed and they called me by 3 with diagnosis and price. Back working much better than before Monday at 1pm...I just have to thank them for the compassion they had with me while I was hysterical. The front desk guys were amazingly kind and understanding. I’ve had my car fixed at many places but never received customer service this great. I actually felt better knowing they were on top of things and actually felt like they cared. Thank you front the bottom of my heart.
- Sarah M.
After they took such great care of my parents vehicles I decided to take my car there and I now won't go anywhere els... MoreAfter they took such great care of my parents vehicles I decided to take my car there and I now won't go anywhere else for repairs. I have a decent amount of knowledge when it comes to my vehicle and I greatly appreciate how Austin talks me through what is wrong with the vehicles and gave me reasonable options for repairs. They have worked on several things on my vehicle and not once have I had to take it back due to reoccurring issues...unlike other places. I would recommend them to anyone.
- Alyssa Cooke
I'm witnessing quite possibly the best customer service I have ever seen; some 5-star resorts included. While I've only had my vehicle's oil changed here twice, I would bring my vehicle here for diagnostics and service without any hesitation. I've heard them thoroughly explain (in laymen terms) what is going on with someone's vehicle, what needs to be done to resolve it, and an estimated time. They are extremely professional and customer conscious. When something happens to someone's car it is usually costly and annoying to deal with - they handle every personality with care.
- Kim Woodham