Privacy Policy Statement

Company contact information:

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

Information Collection

We collect only the domain name, but not the e-mail address of visitors to our Web page, the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes.

Information sharing

At this time, we don't share information with other companies except for our business partners so you will only receive e-mails from our company. If this changes in the future, our privacy policy will be updated and a clear notice will be given before the user signs up regarding how the information will be shared.

Cookies & Tracking

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends.

Updating your communication preferences

If you do not want to receive e-mail from us in the future, please let us know by visiting us at https://www.cookcar.com/z/user/out/index.

If you should change your mind and want to receive our e-mails, please let us know by visiting us at https://www.cookcar.com/z/user/preference/index.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by visiting us at https://www.cookcar.com/z/user/preference/index.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by visiting us at https://www.cookcar.com/z/user/preference/index.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

Upon request we provide site visitors with access to a description of information that we maintain about them.

Tracking for advertising purposes

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of:

This privacy policy is subject to change

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Security

We have appropriate security measures in place in our physical facilities and software to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Complaints

If you feel that this website is not following its stated privacy policy, you may contact us at the above contact information.

Additional Legal Information

For more information regarding the terms & conditions of using this web site, please refer to the legal notices page on our web site at the following url: https://www.cookcar.com/z/misc/system/legal

Our Location

Get Directions
Cook Automotive Repair
Address
28060 Pontiac Trail,
South Lyon, MI

Approx. 1 Mile South of Erwin Orchards
Fax
(248) 264-6320
Hours of Operation

7:30a.m.-5:30p.m.
Closed on Weekends

Read Our Testimonials

I was referred to Cook's Automotive and I am so thankful. I received kind, respectful, and honest service from the gu... MoreI was referred to Cook's Automotive and I am so thankful. I received kind, respectful, and honest service from the guys up front as well as the employees working in the bays. I cannot thank them enough for the great service I received. I went to Cook's in a time of need and they did not disappoint. I will continue to use Cook's Automotive for all my vehicle needs.

- Janeen Hoover

These people are a blessing! Good hearted, hard working, and affordable! I am so grateful for these people.

- Ashton Mondoux

I have used Cook on a number of occasions to diagnose and repair the cars we own and have always had great service. Fair honest prices, good clean work and have never tried to up sell anything that was not needed. Keep up the great work.

- Richard Jasper

Called crying on Friday around noon, car just stopped while driving. Got it towed and they called me by 3 with diagnosis and price. Back working much better than before Monday at 1pm...I just have to thank them for the compassion they had with me while I was hysterical. The front desk guys were amazingly kind and understanding. I’ve had my car fixed at many places but never received customer service this great. I actually felt better knowing they were on top of things and actually felt like they cared. Thank you front the bottom of my heart.

- Sarah M.

After they took such great care of my parents vehicles I decided to take my car there and I now won't go anywhere els... MoreAfter they took such great care of my parents vehicles I decided to take my car there and I now won't go anywhere else for repairs. I have a decent amount of knowledge when it comes to my vehicle and I greatly appreciate how Austin talks me through what is wrong with the vehicles and gave me reasonable options for repairs. They have worked on several things on my vehicle and not once have I had to take it back due to reoccurring issues...unlike other places. I would recommend them to anyone.

- Alyssa Cooke

I'm witnessing quite possibly the best customer service I have ever seen; some 5-star resorts included. While I've only had my vehicle's oil changed here twice, I would bring my vehicle here for diagnostics and service without any hesitation. I've heard them thoroughly explain (in laymen terms) what is going on with someone's vehicle, what needs to be done to resolve it, and an estimated time. They are extremely professional and customer conscious. When something happens to someone's car it is usually costly and annoying to deal with - they handle every personality with care.

- Kim Woodham

Driving Superior Service
© 2019 Cook Automotive Repair | Site Map | Privacy Policy
28060 Pontiac Trail,South Lyon, MI - (248) 264-6338